Terms of Service

1. Who we are

ScaffBase is a software service operated by Uniti Scaffolding Ltd (company number [COMPANY NUMBER]), trading as ScaffBase, registered at [REGISTERED OFFICE ADDRESS]. In these terms “we”, “us” and “ScaffBase” mean Uniti Scaffolding Ltd; “you” and “your” mean the business that holds the account.

2. ScaffBase is a tool, not a guarantee of compliance

Nothing in ScaffBase — including reminders, checklists, scoreboards, inspection logs, status indicators or the QR safety tag system — replaces the judgement of a competent person or your duties under the Work at Height Regulations 2005, the Health and Safety at Work etc. Act 1974, or any other applicable law. You must satisfy yourself that work is safe and properly recorded regardless of what the software shows.

3. AI-generated content

Some features use artificial intelligence to draft text, suggest prices, summarise messages or review documents. AI output can be wrong, incomplete or out of date. It is provided to assist you, not to be relied on without checking. You must have a competent person review all AI-generated content — including toolbox talks, variation prices, message drafts and any document review — before you act on it or send it. We are not liable for any consequence of AI output you choose to use.

4. Template documents and contract clauses

ScaffBase provides template terms, contract clauses, RAMS, toolbox talks and similar documents (for example in the Clause Library). These are starting points only and are not legal advice. They may not suit your circumstances or reflect current law. You are responsible for having your own solicitor or competent adviser review and adapt any document before you rely on it or issue it to a third party.

5. Your account

• You are responsible for everything done under your account and for keeping login details secure.
• You must give accurate information and keep it up to date.
• You are responsible for the people you invite (managers, staff, workers) and for setting their access correctly, including who can see financial information.
• You must have a lawful basis to add other people’s personal data (such as your workers’) to ScaffBase and to inform them how their data is used.

6. Subscriptions, trials and payment

• Free trials run for the stated period. After the trial, paid charges apply unless you cancel.
• Subscriptions are billed in advance on a recurring basis. Prices depend on the modules and number of seats you use.
• Fees are non-refundable for partial periods except where the law requires otherwise.
• We may change prices on reasonable notice; changes take effect at your next renewal.
• If payment fails or is overdue we may suspend or limit access until it is resolved.

7. Acceptable use

You must use ScaffBase lawfully and in line with our Acceptable Use Policy, which forms part of these terms. You must not misuse the service, attempt to break its security, or use it to store or send unlawful content.

8. Your data

You keep ownership of the data you put into ScaffBase. We process it to provide the service, as described in our Privacy Policy and Data Processing Agreement. You grant us the permissions needed to host, back up and process that data to run the service. On termination you may export your data for a reasonable period, after which we may delete it.

9. Availability

We work to keep ScaffBase available but do not promise it will be uninterrupted or error-free. We may carry out maintenance, update features, or change or withdraw parts of the service. We are not liable for unavailability caused by third-party providers, your connectivity, or events outside our reasonable control.

10. Liability

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, or for fraud. Because ScaffBase is a support tool (see sections 2–4), we are not responsible for decisions you make, work you carry out, documents you issue, or compliance outcomes.

11. Intellectual property

ScaffBase, its software, branding, design, structure, workflows, screens and template content belong to us or our licensors. You receive a non-exclusive, non-transferable right to use the service while your subscription is active. You may not copy, resell, reverse-engineer or white-label the service without our written permission.

12. No copying to build a competing product

In particular, you must not: copy or imitate the layout, structure, workflows, features, wording or look-and-feel of the service; extract, scrape or harvest its content, templates, data models or designs; use any part of the service (including screenshots, exports or generated content) as reference material, training data or input to any AI system for the purpose of recreating similar functionality; or help any third party do any of these things. This restriction continues after your subscription ends. We reserve all rights and remedies for breach, including injunctive relief.

13. Suspension and termination

You may cancel at any time from your account; cancellation takes effect at the end of the current billing period. We may suspend or end your access if you breach these terms, fail to pay, or use the service in a way that risks harm to others or to the service. We may end the service on reasonable notice.

14. Changes to these terms

We may update these terms from time to time. If a change is material we will give reasonable notice (for example by email or in the app). Continuing to use ScaffBase after a change takes effect means you accept the updated terms.

15. Governing law

These terms are governed by the law of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.

16. Contact

Questions about these terms: andy@unitiscaffolding.co.uk.